Privacy Policy

thandorivex ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thandorivex.com, use our budgeting education services, or interact with us in any way.

This policy applies to all users of our financial education platform and covers our practices regarding personal information collection and processing in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We collect several types of information from and about users of our financial education platform:

Personal Information: When you register for our budgeting courses, contact us, or subscribe to our newsletter, we may collect:

• Full name and contact information (email address, phone number, postal address)
• Age, date of birth, and demographic information for course customization
• Educational background and financial experience level
• Payment information processed through secure third-party providers
• Course preferences and learning goals you share with us

Usage Information: We automatically collect information about how you interact with our platform:

• Course progress, completion rates, and quiz scores
• Time spent on different sections of our educational materials
• Device information, browser type, and operating system
• IP address and general location data
• Cookies and similar tracking technologies data

thandorivex uses collected information for various educational and operational purposes:

• Providing personalized budgeting education and course recommendations
• Processing course enrollments and managing your account
• Sending educational content, course updates, and relevant financial tips
• Improving our educational content based on user engagement and feedback
• Responding to your inquiries and providing customer support
• Conducting research to enhance our educational methodologies
• Complying with legal obligations and protecting our legitimate interests

thandorivex may share your information in limited circumstances:

Service Providers: We work with trusted third-party service providers who assist us in delivering our educational services. These include:

• Learning management system providers for course delivery
• Email service providers for educational communications
• Payment processors for secure transaction handling
• Analytics providers to help improve our educational content

Legal Requirements: We may disclose your information when required by Australian law or when we believe disclosure is necessary to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety, or that of our users
• Investigate potential violations of our terms of service

We implement comprehensive security measures to protect your personal information:

• SSL encryption for all data transmission between your device and our servers
• Regular security audits and vulnerability assessments
• Access controls limiting employee access to personal information
• Secure data storage with encrypted databases and backup systems
• Regular software updates and security patches

Under Australian privacy law, you have several important rights regarding your personal information:

• Access: Request copies of your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Objection: Object to certain types of processing of your information
• Withdrawal: Withdraw consent where processing is based on consent

To exercise any of these rights, contact us using the information provided below. We'll respond to your request within 30 days and may need to verify your identity before processing your request.

thandorivex retains your personal information only as long as necessary for the purposes outlined in this policy:

• Account information: Retained while your account is active and for 3 years after closure
• Course progress data: Retained for 5 years to support continued learning
• Communication records: Retained for 2 years for quality assurance
• Financial transaction records: Retained for 7 years as required by law
• Marketing communications: Until you unsubscribe or request removal

When personal information is no longer needed, we securely delete or anonymize it. Some information may be retained longer if required by law or for legitimate business purposes.

Our website uses cookies and similar technologies to enhance your learning experience:

Essential Cookies: Required for basic site functionality and course access

Analytics Cookies: Help us understand how users interact with our educational content

Preference Cookies: Remember your settings and personalization choices

thandorivex primarily operates within Australia, but some of our service providers may process your information outside Australia. When we transfer personal information internationally, we ensure appropriate safeguards are in place:

• Data processing agreements with equivalent privacy protections
• Certification under recognized privacy frameworks
• Regular audits of international service providers

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will:

• Post the updated policy on our website with a new effective date
• Send email notifications to registered users about material changes
• Provide a summary of key changes where appropriate

Continued use of our services after policy changes constitutes acceptance of the updated terms.